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Customer relationship management for public transport

The Boomerang software suite lets public transport organizations establish and manage customer relationships. Boomerang also provides a customer-centric framework that integrates all your customer-facing systems such as smart cards, mobile ticketing, traffic alerts, and car pooling partners.

  • Add new traveler-facing services faster and with less risk.
  • Establish two-way personalized communications and turn anonymous travelers into customers.

Sales & eTicketing

Boomerang provides vendor-neutral card management and web-based ticketing sales going hand in hand with legacy ticketing systems as well as transactional smart card systems.


 

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Download: Industry paper on the success of Skånetrafiken


A 21-page analysis written by the Danish public transport branch organization describing the vision, strategy, operations, and the lessons learnt from the Swedish transport authority Skånetrafiken.

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Solution Overview

 

Customer Service

 

Sales & eTicketing

 

Marketing & Communication

 

Operations

 

News and Trends

Boomerang part of CSC's global rail & mass transit portfolio
August 11, 2010: CSC's portfolio spans large parts of value chain for rail & mass transit.
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AtB chooses Boomerang
May 15, 2010: AtB, the newly formed transport authority serving the Trondheim region in Norway has selected Boomerang.
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Boomerang customer Östgötatrafiken speaks at TransITech in Florida
Feb 25, 2010: CSC showcased Boomerang at the TransITech conference arranged by the American Public Transport Association.
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Boomerang customers launch mobile ticketing apps
Feb 20, 2010: Skånetrafiken and Östgötatrafiken launches mobile applications
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 New Boomerang customer deployed
Feb 3, 2010: Färdtjänsten i Stockholm rolls out Boomerang   
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