All new version 6 of CSC Boomerang is now available

Boomerang, is a Customer Relationship Management  (CRM) solution, that helps mass transit organizations move towards a customer centric offering and support  increasing revenue, travel, and customer satisfaction. Boomerang makes it easier to stay in control while adding customer-facing services such as smart cards, mobile ticketing and traffic information.

Boomerang provides a foundation for your customer focused strategy and lets you turn anonymous travelers into loyal customers. Two-way communications open direct channels for customer interaction,  personalized services, and positions your business for opportunities as the mass transit market place evolves.   Solution Overview

 

 

 

     

 

Solution Overview

Case Management

Customer Hub

Sales & eTicketing

 


Customer relationship management for public transport

The Boomerang software suite lets public transport organizations establish and manage customer relationships. Boomerang also provides a customer-centric framework that integrates all your customer-facing systems such as smart cards, mobile ticketing, traffic alerts, and car pooling partners.

  • Add new traveler-facing services faster and with less risk.
  • Establish two-way personalized communications and turn anonymous travelers into customers.


     

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News and Trends

TRAKO event in Gdansk, Polen

October 12-14: CSC and the Boomerang team is attending TRAKO

APTA EXPO  in New Orleans, Lousiana, US

October 3-5: CSC and the CSC Mass Transit Team is attending APTA EXPO

InformNorden in Malmö, Sweden

September 7-9: CSC and the Boomerang team is attending the InformNorden event in Malmö

Skyss upgrades to version 6

June 24: The PTA in Bergen gets CSC Boomerang version 6

Kolumbus upgrading to version 6

June 17: The PTA in Stavanger upgrades to the 2:d generation of Boomerang - CSC Boomerang version 6